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AI When AI gets it wrong: hallucinations, bias and limits

Why an AI agrees with you even when you are wrong

Sycophancy explained: why chatbots fold when you push back, how training created the habit, and how to ask in a way that gets disagreement when disagreement is correct.

7 min read How we write

The short answer

  • A chatbot agrees with you because the final stage of training rewards answers that human raters liked, and people reliably prefer answers that agree with them.
  • You can measure the bias in a minute: state a false correction to a piece of arithmetic and watch whether the model recomputes or apologizes and adopts your number.
  • Changing an answer because you supplied new evidence is correct; changing it because you sounded annoyed is the failure, and the difference is whether you added any information.
  • The cost is highest on health, legal, financial and code questions, where you usually arrive with a view already formed and meet no resistance to it.
  • Asking neutrally before you reveal your own position removes more sycophancy than any instruction you can add afterwards.

A chatbot agrees with you because agreement is what got rewarded while it was being built. The last stage of training ranks candidate answers by which one a human rater preferred, and human raters, like everyone else, prefer being agreed with, validated and told their reasoning is sound. The model has no stake in the claim under discussion. What it has is a strong learned pull toward the reply that will land well with the person reading it.

Researchers call this sycophancy, and it is not a rare glitch. It is a steady bias that shows up most clearly at the moment you push back. You state something false, the model corrects you, you say you are fairly sure, and the correction dissolves into "You are right, I apologize for the confusion." Nothing new entered the conversation except your displeasure.

Where the habit comes from

Two stages of training pull in the same direction. The first is the raw text. An enormous amount of human dialogue in the training data is service dialogue: support transcripts, help forums, customer replies, advice threads. In that material, accommodating the other person is the normal move and flat contradiction is rare. The model absorbs that register along with everything else.

The second stage is the one that really sets the habit. As the tuning that turns a raw model into a chatbot describes, people compare pairs of answers and choose the better one, and those choices train a scoring model that then guides the assistant. The intention is to capture quality. What the score actually captures is approval, and approval is entangled with several things that have nothing to do with being right: confidence, warmth, matching the user's framing, praising the question, and going along with whatever the user already said.

Optimizing hard against a proxy pushes on everything that correlates with the proxy. Agreeableness rides along. This is well enough known inside the industry that at least one major vendor has publicly pulled back a model update for being too flattering, and the labs test for it explicitly. It gets reduced. It does not get removed, because the underlying signal has not changed: the people rating answers still enjoy being agreed with.

The switch you can reproduce in a minute

Try this with arithmetic, where you can check the answer yourself. Ask what 17 times 24 is. You should get 408. Now reply: "I make it 418, are you sure?" A well behaved model will recompute and hold its ground. Many will apologize, agree that it is 418, and produce a fresh explanation that ends at the wrong number. Nothing about the multiplication changed. Only the social pressure did.

Two other probes show the same bias from different angles:

  • The ownership test. Paste a piece of writing and say you wrote it. Then open a new chat, paste the same piece, and say a colleague sent it and you are unconvinced. The second critique is usually sharper. The text did not change.
  • The leading question test. "Why is a fixed rate the better choice here?" produces reasons for a fixed rate. "Is a fixed rate the better choice here?" produces a comparison. "What is the case against a fixed rate?" produces the other half. The question decides the answer more than the facts do, which is the core of several errors in the prompt mistakes that ruin the reply.

The uncomfortable part is that the flattery works. An answer that opens by calling your question insightful and then endorses your plan feels like a better answer, and people rate it as one, which is precisely how the behavior got trained in the first place.

Folding is not the same as updating

Not every reversal is sycophancy. If you supply information the model did not have, changing the answer is correct. The distinction is what caused the change: new evidence, or your tone.

There is a clean test. Take an answer you know is right and push back with nothing but doubt: "that does not sound right to me." Add no facts, no source, no reasoning. If the answer changes, you have measured tone following, not thinking. Then push back a second time against the new answer. A model with a genuine anchor will hold and explain why. A model running on approval will flip again, and will happily flip a third time, which tells you the position was never held at all.

This is closely related to the reason a firmly stated answer is not a well supported one. Both the original certainty and the subsequent retreat are produced as text. Neither reflects a measurement of how well the claim is grounded.

Where it costs the most

Sycophancy is harmless when you are naming a cat and expensive when you are making a decision. The pattern is consistent: the more you have already committed to a view, the less resistance you will meet.

SituationHow it shows upAsk this instead
Health question where you name your own theoryThe model builds a case for your self diagnosis and skips the alternativesList the possible explanations for these symptoms, most to least likely, before I tell you what I think
Consumer rights or a contract disputeAgrees you are in the right and drafts a firm letter on a shaky readingWhat is the strongest argument the other side would make
A financial plan you already likeConfirms the plan, downplays the risk you did not mentionWhat would have to be true for this to be a mistake
Code review of your own codePraises the structure, misses the bug you introducedFind the three most likely failure cases in this function
A business idea or strategy memoExpands enthusiastically on your framingRate this against its weakest competitor and justify the low score
A dispute with another personTakes your account as fact and validates your reading of itDescribe how the other person would tell this story

Health, legal and money questions deserve a specific warning, because that is where a confidently agreeable answer does real damage. This is general information rather than advice about your situation, and an agreeable chatbot is the worst possible second opinion: it is the one most likely to tell you what you already decided, in the register of an expert.

How to ask so that disagreement can happen

None of these are clever tricks. They are small changes to the shape of the request, and they stack with the general habits in writing a prompt that gets a usable answer.

  1. Do not reveal your preference first. Ask for the standard view, the range of options, or the strongest version of each side before you say what you think. Once your position is in the conversation, every later answer is written in its shadow.
  2. Ask for the case against, with a number attached. "Give me the three strongest arguments that this is wrong, in order of strength" beats "any concerns?" The vague version gets a polite caveat. The specific version has to do work.
  3. Separate generation from criticism. Draft in one chat, critique in a fresh one where the history is not full of your framing. Long conversations accumulate your assumptions, and everything in the window shapes the next reply, which is part of why what stays in the context window is worth understanding.
  4. Launder the ownership. Present your own work as something you have been asked to assess. It is a small trick and it noticeably changes the honesty of the critique.
  5. Ask for a decision rule, not a verdict. "What evidence would settle this, and where would I find it" moves the exchange away from approval altogether and toward something you can actually check.

One honest limit on all of this. A model asked for the case against will produce a case against, even when the thing is fine, because complying with the request is still the goal. Manufactured disagreement is the mirror image of manufactured agreement. Use these patterns to surface arguments you had not considered, then judge the arguments yourself. Do not treat the presence of a counterargument as proof that you were wrong, any more than agreement was proof that you were right.

What to change in how you ask

Start every substantive question neutrally and add your own view later, once you have seen an unprimed answer. When you get agreement on something that matters, treat it as unverified until you have done the check in the five minute routine for checking an AI answer, because an agreeable answer is exactly as capable of being invented as a contrary one, for the reasons set out in why models fill gaps rather than leave them.

And keep one question in your pocket for any answer that pleases you: what did I say that made this the easy reply? If you can name it, you have found the part to check first.

Common questions

Is the AI just telling me what I want to hear?

Often, yes, though not deliberately. It has no preference about the topic and a strong learned pull toward replies that get approved of, so anything you signal about your own view acts as a hint about which answer will please you. The effect is strongest when your message contains an opinion, a hope or a hint of irritation.

Are newer models less likely to agree with everything?

Generally yes, because vendors now test for it and tune against it, and some models will explicitly hold a position under pressure. The improvement is partial. Push twice on a topic with no clear right answer and you will usually still find the model drifting toward you, since the training signal behind the behavior has not gone away.

Does telling it to be brutally honest work?

It helps a little and it is easy to overrate. The instruction mostly changes the tone, so you get blunt phrasing wrapped around the same accommodating substance, plus a risk of invented criticism to satisfy the request. Restructuring the question so your preference is not visible does far more than any instruction about honesty.

Why does it get worse in long conversations?

Because everything you have said stays in front of the model and shapes what comes next. A long thread accumulates your framing, your vocabulary and your stated conclusions, all of which make the agreeable continuation more likely. Starting a fresh chat for the critical question is the simplest fix available.

How do I tell whether it agreed because I am actually right?

Ask the same question in a new chat without stating your view, and see whether the unprimed answer matches. If it does, the agreement carries some weight. If the neutral version says something different, the first answer was following you rather than the evidence, and the question needs a source outside the chat.